Live Life to the Fullest
Focus on recovering and leave the rest to us. Consult our MOH-accredited doctors virtually, receive medications at your doorstep, and review your consultation history easily with a tap.
How does it work?
Consult our panel of MOH-accredited doctors virtually in comfort at your convenience
Have your prescription delivered to your doorstep within three hours of the selected delivery slot
Access and review your medical records anytime you need it, anywhere you may be
GP Teleconsultation Charges
Monday to Friday
Saturday
0800-2159
0800-1259
from S$30.52 (incl. GST)
Monday to Friday
Saturday
Sunday & Public Holidays
0000-0759, 2200-2359
0000-0759, 1300-2359
0000-2359
*All medication delivery fees waived
We’re here to help simplify your health and recovery journey
Have a doctor in your pocket
- Flu, cough, cold or sore throat
- Fever, or headache
- Diarrhoea, constipation or vomiting
- Rash, or cold sores
- Conjunctivitis
- Urinary tract infection
- Dermatological conditions
- Hypertension
- Hyperlipidemia
- Diabetes
- Other secondary diseases which may arise from chronic disease conditions
Need assistance or have queries?
You’re not in this alone. Rain or shine, our dedicated concierge team is ready 24/7 to assist with your queries.
Misplaced your medication packaging?
To recover quickly, it is important to follow the treatment plan advised by the doctor. If you misplace the labelled medication packaging, you can easily continue your treatment by referring to the consultation history in the app
Frequently Asked Questions
Our telemedicine service is available 24/7.
An after-office hours charge consultation fee applies for the following timings:
|
Monday to Friday: |
12:00 AM to 07:59 AM, |
10:00 PM to 11:59 PM |
|
Saturday: |
12:00 AM to 07:59 AM, |
01:00 PM to 11:59 PM |
|
Sunday & Public Holidays: |
12:00 AM to 11:59 PM |
(Full day) |
Deliveries should be fulfilled within a three-hour period from the selected slot. Available slots include:
09:00 AM, 11:00 AM, 02:00 PM, 05:45 PM, 08:00 PM, 10:00 PM
Delivery fee is currently waived.
Yes, referral letters and medical certificates may be issued based on your doctor’s assessment during the telemedicine consultation. Your doctor will assess and recommend the best course of treatment, which may or may not involve the issuance of a referral letter or medical certificate.
- Please prepare your identification card for verification during the consultation
- Please prepare any existing medication you may be taking
- Ensure you have allowed app permissions for phone notifications, and camera and microphone access
- Ensure that you are in a well-lit location with little background noise and have a stable network connection
Your delivery should reach you within a three-hour period from your chosen timeslot. To be able to select each timeslot, payment must be made at least 45mins before the chosen timeslot. Available timeslots include:
09:00 AM, 11:00 AM, 02:00 PM, 05:45 PM, 08:00 PM, 10:00 PM
Delivery fee is currently waived. However, if the delivery fails due to no response or wrong address provided, a fee of S$20 (before prevailing GST) will be applicable if a redelivery is requested.
